It is your right to return any items within 7 days of receipt for a full refund. We do not refund shipping cost. We will accept returns within this time only if the items are received back to us in the same condition as they were sent. We will not accept any returns without a returns form, please contact customer services for a returns form. We will not refund items that have been removed from their original packing.
Items that have been decorated or altered will not be refunded or exchanged under any circumstances.
Shipping prices are based on shipping within the mainland UK and excludes Northern Ireland the Highlands of Scotland and all islands. A surcharge of £10 per carton is payable on deliveries to these locations.
Orders under £10 in value are generally sent by standard first class mail unless otherwise requested. Orders over £20 are sent via fastway courier service tracking numbers for your order can be provided on request. All deliveries must be checked immediately. If there are any damages or shortages these must be reported immediately on the same day. Please note we generally keep screens for 5 days any shortages of printed items reported after this time can not be replaced. We make every effort to dispatch your goods on the date agreed. We can not be held responsible for goods being delayed, or any subsequential losses incurred once they have left our premise
We will ship orders to the address provided by the customer on the date stated. We will provide the customer with the tracking number on request. Our obligation finishes there. Any items not delivered are subject to a £15.00 return fee. This is charged by the courier company and not by us and will be passed on to the customer.
All transactions are subject to the company's full terms and conditions.
