Covid-19: Despatch is taking 1-2 working days.
All orders shipped from UK warehouses
Free delivery on most orders over £99.00 ex VAT

Payment & Security

PAYMENT OPTIONS

We accept Visa, Delta/Connect, Visa Electron, Maestro, Mastercard, Solo or PayPal. If you have paid on your credit card, you will only be charged once the goods have been dispatched to the delivery address. After that, we will email you to confirm dispatch. If you have paid via your PayPal account, transactions are charged when the goods are ordered when you click on the confirm and pay option. If we cannot ship your goods for some reason, the value of the items that are not despatched will be refunded to the original payment method. 

Further information for overseas customers: all overseas transactions must be paid for by direct bank transfer unless agreed before the sale.

CREDIT CARD VALIDATION

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment, then you will be notified of this immediately at the check-out stage. 

In assessing your request for goods or services, we may use your information to prevent and detect fraud. One of the purposes we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information, it will remain secure. If you believe your details are incorrect, you may correct those details by following the procedure set out in our privacy policy. 

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